AI Voice Agents in Edmonton
A natural-sounding AI receptionist that answers your phone 24/7, books real appointments, and never misses a call.
Agency7 designs and deploys AI voice agents for Edmonton service businesses. Built on ElevenLabs voice AI, OpenAI realtime models, and a custom knowledge base trained on your business, our voice agents handle the calls you miss — after hours, during lunch, when reception is on another line — and book real appointments directly into your calendar.
What is an AI voice agent?
An AI voice agent is a conversational AI that picks up your phone, sounds natural, and holds a real-time conversation with a caller. It is given a detailed knowledge base about your services, pricing, hours, and booking rules — and it can take actions mid-conversation like creating a Google Calendar event, logging a CRM contact, or routing a call to a real person.
Under the hood, the agent uses speech-to-text to understand the caller, a large language model (GPT-4 class or better) to decide how to respond, and natural text-to-speech (typically ElevenLabs) to speak. The whole loop runs in under 500 milliseconds, so conversations feel natural — not like the awkward phone trees people associate with old-school IVR.
The result is a tireless receptionist that never takes a lunch break, never forgets your pricing, and costs a fraction of a full-time hire.
Who benefits most from an AI voice agent
Any Edmonton business that misses more than 10% of its phone calls will see clear payback within a few weeks. Missed calls are missed revenue — especially for service businesses where speed-to-response determines who wins the job.
- Dental and medical clinics — appointment scheduling, insurance questions
- Home services — after-hours emergency calls, quote requests
- Law firms — intake, qualification, new-client scheduling
- Real estate — showing bookings, listing inquiries, open-house RSVPs
- Trades and contractors — estimate requests, job dispatch routing
- Auto dealerships and repair shops — service bookings, inventory questions
- Salons, spas, and fitness studios — booking and rescheduling
- Small-business owners who handle their own phones
What is included
Custom voice agent
A natural voice, trained on your business. We tune tone, pacing, and vocabulary so it sounds on-brand and Canadian — not like a generic US call-center bot.
24/7 answering
Your agent picks up every call, every time. No voicemail, no busy signal, no missed opportunity after hours or on weekends.
Appointment booking
Integration with Google Calendar, Calendly, Cal.com, or your CRM calendar. The agent checks availability live and books in real time.
Lead qualification
Pre-qualifies callers with a short set of questions before passing warm leads to your team or routing by urgency.
Call transcripts and summaries
Every call is transcribed, summarized, and searchable in a dashboard. Sales and operations teams finally get call-level visibility.
Human handoff
Complex, high-value, or urgent calls route instantly to a real person — your phone, your team, or a paid live-answer service.
Keep your phone number
We port or forward your existing number so callers never see a change. No new numbers, no marketing updates required.
CRM and tool integration
Every call logs automatically into HubSpot, Pipedrive, GoHighLevel, or whatever you already use — including tags for intent and outcome.
How we build your agent
- 01
Discovery call
We spend 60–90 minutes understanding your call volume, common caller questions, booking rules, pricing, escalation paths, and the scenarios where a human must take over.
- 02
Knowledge base build
We build a structured knowledge base covering your services, hours, pricing, FAQs, and any constraints. This becomes the agent's source of truth.
- 03
Voice and flow design
We pick a voice (or clone yours if you want), write conversation flows, and build the logic for escalation, booking, and CRM updates.
- 04
Testing and tuning
We run dozens of real-world test calls — tricky accents, noisy lines, awkward questions — and tune the agent until it handles them gracefully.
- 05
Go live
Port or forward your number and watch calls come in. We monitor every call for the first week and tune continuously.
- 06
Ongoing optimization
Weekly review of transcripts to catch edge cases, improve responses, and expand the knowledge base as your business evolves.
What you can expect
- —30–70% of previously missed calls now captured as real bookings.
- —Faster response to emergencies — critical for plumbing, HVAC, and urgent medical.
- —Lower receptionist load during peak hours and complete coverage after hours.
- —Searchable transcripts of every call for training, sales review, and compliance.
- —Measurable ROI from the first month. Most clients pay back the build inside 60 days.
Investment
AI voice agents typically start in the mid four-figure range for the initial build — discovery, knowledge base, voice design, integrations, and testing — followed by a monthly hosting and tuning fee based on call volume.
Pricing scales with the complexity of your booking logic, the number of integrations, and how many languages or voices you need. A single-location clinic costs far less than a multi-location trades business with dispatch routing. We quote every engagement individually after a free discovery call.
Why Edmonton businesses choose Agency7
We are an Edmonton-based AI engineering team. Our voice agents sound natural to Canadian callers — no off-putting American-English quirks, and the agent understands local references like "Whyte Ave," "Jasper Avenue," and "the south side." Scheduling respects Alberta statutory holidays and local time zones by default.
Beyond accent and logistics, we build the whole stack ourselves — including custom integrations with the tools you already use. We have built and deployed voice transcription features using OpenAI Whisper, natural voice experiences using ElevenLabs, and production AI systems deployed for real businesses.
If you want a voice agent that sounds like a real member of your Edmonton team instead of a generic chatbot, we are the right fit.
See it in production
Case study · Rizmataz
We built Rizmataz — a voice-first social network for founders — on the same ElevenLabs + OpenAI + Cloudflare stack we use for business voice agents. Live conversational AI, voice cloning, thread memory, and sub-second latency. It is the most demanding voice-AI product we have shipped, and every lesson from it makes our business voice agents better.
Read the Rizmataz case studyQuestions about ai voice agents
What is an AI voice agent?
+
Does it sound like a robot?
+
Can I keep my existing phone number?
+
What happens if the AI does not understand a caller?
+
Can it book into my existing calendar?
+
Is it secure? What happens to caller data?
+
How long does it take to deploy an AI voice agent?
+
What does an AI voice agent cost?
+
Can the voice agent replace my receptionist?
+
Ready to talk?
Free 15-minute strategy call. No pressure — we'll tell you whether ai voice agents is a fit for your business.
Book a free discovery call